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Help halt senior citizen medical alert service fraud

The Federal Trade Commission (FTC) needs your help in stopping the fraudulent telemarketing of medical alert services. Marketers have placed unsolicited phone calls to elderly consumers to pressure them into buying medical alert services. The services purportedly allow the consumers to receive help during emergencies by pushing a button on a pendant.
Although consumers have refused to buy the services, they have received numerous letters in the mail demanding payment for the unwanted services. Typically, the letters contain phony invoices and threaten consumers with legal action if they do not immediately pay the bogus charges. Consumers have also received abusive follow-up phone calls from marketers and have even received packages in the mail containing unordered medical alert pendants.
The FTC, which is the federal governmentÂ’s consumer protection agency, brings federal court law enforcement actions to stop fraud and obtain refunds for consumers. If you have information about a medical alert service scheme, or learn of a victim of such a scheme, please contact the FTC by calling Artie DeCastro at 202-326-2747.