We are a family of four people and get our water/sewer service from Cold Springs Utility. We received our November bill in the mail and the total bill is $91.25 which includes a 5% rate increase. I would like the staff of Cold Springs Utility respond to this and tell us how they can justify a 5% rate increase. Tennessee records show that Cold Springs Utility already have the highest rates in the state of Tennessee. We will be waiting on a response from them on this letter. Thank you.